Beacon Heath, Whipton and Heavitree & Polsloe Children’s Centres want your visits to the centres to be as enjoyable as possible. We want you and your family to feel safe when you are visiting our Children’s Centres. To achieve this aim we have robust safeguarding policies and procedures in place and all staff, volunteers and partner agencies have undergone enhanced DBS checks.

Safeguarding Statement

Action for Children is committed to the safer care of children, young people, their families and staff. This means that everything we do is designed to promote the safety and wellbeing of the children and young people we work with, as well as that of children and young people in general.

We believe that safer care and good practice are best promoted by staff that, after thorough selection processes, are valued, trained, encouraged and appropriately managed and supported in the work that they do.

If you have any concerns or worries about safeguarding whilst you are in the children centres you can contact the Senior Designated Person for Safeguarding.

The Senior Designated Person for Safeguarding for Beacon Heath, Heavitree & Polsloe, Whipton, Clyst Vale, Ottery St Mary and Sidmouth Children’s Centres is: Janine Broomes – Lead Practitioner based at Whipton Children’s Centre

If you are unable to contact Janine Broomes then please contact:
Sally Kendrick (Children’s Centre Manager)
or Mandy Lane (Operational Lead)

Child Protection Statement

Action for Children has a duty to keep children and young people safe from harm. If we have any concerns that a child or young person is at risk of harm then we have a legal responsibility to share our concern with children’s services. We will usually inform the child’s/young person’s parents or carers before we share this information unless to do so will place the child/young person in further harm.

Confidentiality Statement

Action for Children respects children and families right to privacy and confidentiality. However, any information regarding possible or actual risk to a child or young person cannot be kept confidential and must be shared with children’s services or the police. The need to share information when a child is thought to be at risk of harm is of the highest priority and takes precedence over all other considerations of confidentiality. This is a legal responsibility and all staff must ensure that they know how to make a child protection referral.

At times when it is felt necessary to share information the Children’s Centre will follow a clear policy about what information we need to share. Information directly relevant to the child’s welfare Accurate information – not heresay Observations – not inferences Concerns – not necessarily detailed information

Information will be shared with parent’s permission except in circumstances where:

It is believed that it would not be in the child’s best interests as it would place a child or young person at increased risk of significant harm. Place an adult at risk of serious harm. Prejudice the prevention or detection of a serious crime. Lead to unjustified delay in making enquiries about allegations of significant harm. Where it is thought appropriate, we will encourage parents to share the information with other agencies themselves.

Equality and Diversity Policy

Action for Children recognises that all who work for us and use our services are entitled to equal rights. Action for Children is aware that there are many differences which can affect rights and needs, including age, race, gender, status, disability, sexual orientation, religion or belief, culture, family income or circumstances and language. Employee, volunteer and children’s rights are defined in a range of legislation.

Alongside these differences Action for Children recognises that not everyone has equal access to employment, services and participation. People’s difference and Action for Children’s/society’s response to these can create barriers to involvement. Action for Children is committed to addressing these barriers wherever possible through inclusive working practices, positive action and anti-discriminatory employment and working methods. In some cases, such barriers are discriminatory in subtle ways. Action for Children is strongly committed to challenging both covert and overt discrimination wherever it takes place.

Action for Children believes that everyone has a unique set of skills, knowledge and life experiences. We value this diversity that exists in everyone who comes into contact with Action for Children.

We seek to maximise the value that this diversity brings to our work by developing individual potential so that our mission can be better realised.


In the children’s centres we have a ‘No Smacking and No Swearing’ policy. Many children are frightened by raised voices – in the centre we feel that this is unacceptable. We want all children to feel happy and secure here. If you would like further help and support regarding ways of coping with difficult behaviour please come and talk to a member of the centre staff or your health visitor.

For more information on Action for Children’s policies and procedures

Click here

Safegarding Children

Safeguarding Children is everyone’s responsibility, If you are worried that a child or young person is being harmed or neglected you should contact the Multi Agency Safeguarding Hub (MASH) on 0345 155 1071 or Out of Hours/Emergency duty team on 0845 600 0388 or contact the police 0845 605 1166 as soon as possible
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